* SnapShip

We also have some of the best shipping times in the world! Being centrally located in the US gives us prime placement. Most orders are to your door, with Standard Freight, in under 10 days!! With most other retailers you have to pay extra shipping costs to get it there that fast.

Dive Right In Scuba’s Free Shipping will apply to standard ground shipping anywhere in the World on orders totaling $1000 or more (excludes rebreathers, tanks, compressors, and weights). Sale items also do not qualify for free shipping. If you work out a special price with Dive Right In Scuba in a quote or email, Free Shipping does NOT qualify. If you decide to have expedited shipping, you will be credited the normal ground shipping fee and only pay the difference to the expedited shipping. If you return the product, you will not be credited back for the free shipping.  This applies to addresses where USPS can make a delivery.  If you need other delivery methods, Free Shipping does NOT apply.  If you don't have a physical address to ship to (Utila), Free Shipping does NOT apply.

 

	Super Saver International is offered for FREE on most orders that total over US $1000 that are outside the US. The only problem is this shipping method does not provide realtime tracking information. The delivery time is typically 3 weeks or less, and can take longer to some of the more remote locations. Your items will ship insured and you may pay some import duties and taxes based on your Local Government. Lost packages can only be replaced after USPS has issued payment for the lost items.
	US Postal Service Priority Mail International shipping offers you a low-cost and fast delivery option. Not counting time for the package to clear customs, it is about 2 weeks depending on your location. This option does not provide you with realtime tracking information.
	US Postal Service Express Mail International is a very cost-effective choice for even faster delivery of your dive gear. This option typically takes about 1 week without counting customs clearing. As with the other USPS, there is no realtime tracking on your purchase. This is available in almost 200 countries around the globe.
	UPS Worldwide Expedited International offers you a fast delivery option to more than 60 countries with rapid in-house customs clearance. Typical delivery times is 1 week to your address. UPS.com will automatically e-mail you the realtime tracking number when your order ships from Dive Right In Scuba. Our shopping cart will not offer you the UPS Worldwide Expedited shipping choice if that service is not available in your country.
	UPS Worldwide Saver International is the absolute fastest delivery method to any country in about 3 business days or less. You will also receive rapid in-house customs clearance when saving time is the utmost concern for receiving your package. UPS.com automatically e-mails you the realtime tracking number when your order ships from Dive Right In Scuba. Some addresses may require additional time for in-country transit due to the remote location of that address. For service availability and exact delivery time commitments visit the UPS.com website for information about your address or contact us for a more accurate quote.

DRIS Shipping Protection Policies
Our Shipping Protection covers damaged, stolen, or lost items. Review the policy to understand what our DRIS Shipping Protection will cover.

LOST/STOLEN:

If a package is lost/stolen in transit, you can reach out to Dive Right In Scuba and we can look into the issue for you.To start the process of the DRIS Shipping protection, you must wait 5 calendar days after the package was marked as delivered to file the claim. You will need to submit a claim no more than 15 calendar days after your package is marked as delivered. We will file a claim with the shipping carrier and issue you your new product as soon as possible. If a wrong address is input in the shipping address section upon checkout and the package is lost, we are not liable for that product. If we are notified after 15 calendar days upon the reported delivery date, we are not liable for this package. Before submitting your claim, we ask that you check surrounding buildings and houses to see if the package was delivered to a nearby location. If Dive Right In Scuba ships it to the wrong address, we are liable in this situation and will resolve these issues for you.

DAMAGED:

If a package arrives and is damaged, you can immediately file a claim with us. You will have 7 calendar days upon delivery to notify us of the damaged product or this service will be voided. This service does not include minor blemishes to the product(s). Coverage for minor blemishes is at our discretion. All packed material and damaged goods must be kept in the original condition that they arrived. We will require the customer to send pictures of the product and packaging to Dive Right in Scuba. Please note, the product cannot be used before or after the claim is sent until the claim is resolved.

Exclusions:

• Any package worth over $500 will be sent with a signature required. If you opt out of the signature requirement on a package worth more than $500, the package will not be covered under DRIS Coverage Protection.
• DRIS Coverage Protection is available only for the continental United States, Hawaii, Alaska, US territories and minor outlying islands..
• If the wrong address is input in the shipping address section during checkout, we are not liable for this lost/stolen package..
• By paying for this service, it does not ensure that this package will arrive by a certain date or time. Please plan accordingly..
• Payment for the DRIS Coverage Protection will not be included in any refunds for items..
• If a package is stolen, it is up to Dive Right in Scuba’s discretion if a police report is required to move on with the claim process..

*Your items will ship insured and you may pay some import duties and taxes based on your Local Government. Lost packages can only be replaced after USPS or UPS has issued payment for the lost items. This is why we recommend shipping with UPS for tracking purposes and faster repayment. We have not lost any packages to date, but things can happen.

You will notice that when you pick your shipping options, you will be provided with an ETA of arrival for the specified shipping you decide to go with. If you have any questions or need help with deciding which shipping option is the best for getting your product to you on time, please feel free to call us at (815) 267-8400, and we can help you in getting your package in time.

You will be provided with a tracking number when your product ships so you can track the status of your new products. Please remember that UPS does not count weekends into delivery times.

Feel free to call Dive Right In Scuba if you want to ensure we have your product in stock. We try to have all products in stock, but no matter how hard we try, sometimes we run out of an item. We will do everything in our power to ensure your products arrive in time for your trip or dive and to provide you with the service you deserve.

*Please note that if you receive free shipping and return a product, the shipping costs will be deducted on your return invoice. *

Thanks for all of your support!!

Dive Right In Scuba


 

Dive Right In Scuba, Your Premier Scuba Dive Shop in Illinois that works for you, anywhere you are, globally!