Submited By: Steven A. on 06/14/2013
I had two of these lights. Past tense. I have since sold them. Within a week, both light head modules failed. Not sure how this happened since they were back up lights and never used except to be tested. I sent them into LM, everyone raves about their customer service and my experience was consistent with the reviews. However, after sending them in multiple times to get fixed, I stopped appreciating that LM would just replace the product with pretty much no questions asked and started getting sick of standing in a line up in the post office to send my broken lights down to them. Great customer service is something I appreciate but I'd prefer that my expensive dive equipment function properly so I am not constantly having to send it in. Oh and the reason they told me they were breaking is because the module was getting crushed from over tightening. Strange that my Princetontechs, Halcyon and Agir lights never had this issue... oh wait, they have a stopper built in so you CANNOT over tighten them. LM, nice people, great customer service but their products have some serious design flaws. Spend the extra 10-20% and buy Agir or Halcyon and save yourself the postage to send your lights in for replacement constantly.
 |
|
Accessories 
